Returns & Exchanges

Kivari International offers a 30-day return policy for all full-priced items, ensuring you find the perfect fit and style for your wardrobe. Items must be returned in their original condition, unworn and with all tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging and include the printed return authorization form inside the parcel.

  • 3.
    Ship Your Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.